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    Last update 12.08.2026 Contributor Communication and marketing

    Choice and usage

    • Use media created for the institution, that is coherent with the tone and the graphic charter of the institution.
    • No external material: it may feel disconnected with the institutional identity.
    • No stock material: users will ignore it.
    • Use media if they add valuable information to written content.

     

    Photos

    • Avoid text on images.
    • Use images of less than 800 KB.
    • Give a realistic image of students and staff as much as possible.
      • Give space to people with special needs and to different ethnicities represented at the institution.
      • Vary photo subjects.

    Videos

    • Add a subheading and/or an introductory paragraph to any video (the YouTube label might not be visible).
    • Offer subtitles for users who may not be able to hear your content (because of a disability or of their current circumstances). Alternatively, provide a transcript.
      • Offer subtitles in all 3 languages for any video.

     

    Graphs and illustrations

    Add a subheading and/or an introductory paragraph to graphs and illustrations.

     

    Icons

    • Use icons from the Bootstrap library. Do not use emojis.
    • Use icons within callouts, illustrations, and buttons.

    Alt text

    • Use alternative text (alt text) to describe any static media for people that use screen readers or have connectivity issues.
      • Add more details depending on the complexity of the image (e.g. include the data showed in graphs).
    • If you use captions, provide different content with alternative text.
    Last update 12.08.2026 Contributor Communication and marketing